1. Receive and organize requests
Bring locate requests into one workflow where teams can sort and prioritize the work.
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Built for the teams keeping locate work on track
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THE CHALLENGE
More locate requests mean more to coordinate
Every request needs to get to the right person, at the right time, with the right information.
As workloads grow:
Scheduling and dispatch become harder to manage.
Supervisors need visibility across teams and territories.
Field crews need access to information wherever they’re working.
Completed work needs reliable evidence.
LocateAccess brings the workflow together, so your team can keep work moving from assignment to field completion.
THE OUTCOME
Give your team more control over every locate
EFFICIENT
Get more from every route
Organize and schedule jobs by time, location or priority to help crews move through their workload efficiently.
VISIBLE
See what’s happening in the field
Track locators and vehicles by GPS and see workloads and backlogs directly on the map.
AUTOMATED
Take the work out of dispatch
Automatically organize workloads by territory, while giving supervisors control to adjust assignments when needed.
CONNECTED
Keep office and field in sync
Give teams access to the same ticket information, workload and field updates throughout the locate process.
RELIABLE
Keep working when coverage drops
Complete field work without a network connection, then automatically sync updates when connectivity returns.
TRACEABLE
Capture evidence with every locate
Automatically stamp field photos with the date, time, GPS coordinates, address, sketches and ticket number.
INSIGHTFUL
Turn workload into useful insight
Create, schedule and export reports to understand workload, activity and operational performance.
INTUITIVEMake field information easier to use
View work on a map and add markings or sketches directly to site images, street views or network maps.
HOW LOCATEACCESS WORKS
Manage the locate workflow from one place
LocateAccess connects office and field activity, giving teams visibility from the moment a locate request arrives through to completed field evidence.
2. Schedule and dispatch
Assign work by territory and use routing tools to organize jobs by time, location or priority.
3. Send work to the field
Locators access their assigned work on mobile devices, including in areas with limited network coverage.
4. Locate and record
Capture photos, sketches, GPS information and field details as the work is completed.
5. Sync and track progress
Updates sync back to the system, giving supervisors visibility across field teams, vehicles and workloads.
6. Report and improve
Build, schedule and export reports to understand activity and support better operational decisions.
Request
1. Receive and organize requests
Bring locate requests into one workflow where teams can sort and prioritize the work.
Schedule
2. Schedule and dispatch
Assign work by territory and use routing tools to organize jobs by time, location or priority.
Send
3. Send work to the field
Locators access their assigned work on mobile devices, including in areas with limited network coverage.
Locate
4. Locate and record
Capture photos, sketches, GPS information and field details as the work is completed.
Track
5. Sync and track progress
Updates sync back to the system, giving supervisors visibility across field teams, vehicles and workloads.
Improve
6. Report and improve
Build, schedule and export reports to understand activity and support better operational decisions.
THE SAFE-DIGGING LIFECYCLE
Locate and verify with confidence
Plan
Request
Notify
Respond
Locate
Excavate
Capture
Improve
LocateAccess supports the locate stage of the Safe Digging Lifecycle, helping teams manage work from assignment through to field completion.
It forms part of the wider PelicanCorp Platform, connecting locate operations with the information and workflows that support safer excavation.
WHO IS LOCATEACCESS FOR?
Built for teams managing locate work at scale
Locate service providers
Coordinate requests, crews, territories and field evidence from one place.
Utilities and asset owners
Improve visibility and control when managing locate work across underground networks.
Locate operations teams
Give dispatchers, supervisors and field crews a shared view of workload and progress.
PROOF
See LocateAccess in action
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[Specific customer outcome]
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FREQUENTLY ASKED QUESTIONS
Questions about OneCallAccess
What is LocateAccess?
LocateAccess is utility locate management software for managing locate requests from assignment through to field completion. It brings scheduling, dispatch, routing, field activity and reporting into one platform.
What can teams manage in LocateAccess?
Teams can sort and schedule locate requests, dispatch work, manage workloads by territory, track field activity, capture locate evidence and report on operations.
How does LocateAccess help with scheduling and routing?
LocateAccess can organize jobs using factors such as time, location and priority, helping teams plan field workloads and routes more efficiently.
Can LocateAccess automate dispatch?
Yes. LocateAccess can organize locator workloads based on territories. Supervisors and operators can then adjust workloads and settings as required.
Can locators work without mobile coverage?
Yes. Disconnected mode allows field work to continue in areas with limited Wi-Fi or mobile coverage. Updates sync with the ticket database when a network becomes available.
What field evidence can LocateAccess capture?
LocateAccess can automatically stamp locate photographs with the date, time, GPS coordinates, address and ticket number, creating a clearer record of completed work.
Can supervisors track locators in the field?
LocateAccess provides live GPS tracking of field devices, vehicles and locators.
What reporting is available?
The built-in query builder lets teams create and schedule reports, extract information and export raw data to Excel for further analysis.
Can teams mark up maps and site images?
Yes. Teams can add markings and sketches directly to dig-site images, Google Street View or member network maps.
WORKS WITH LOCATEACCESS
Connect more of your field workflow
Geolantis
Extend field operations with mobile data capture, mapping and field service workflows.
Explore GeolantisREADY TO TAKE CONTROL OF YOUR LOCATE WORKFLOW?
Keep every locate moving
Tell us about your locate operation, field teams and where you’re losing time or visibility. We’ll help you explore whether LocateAccess is the right fit.
Talk to our team